Conditions of contract

1- General:

These general conditions of sale are strictly applied to all sales of products made in Spain, including the Canary Islands and the Balearic Islands,, to individuals.

Any request made to necessarily implies, as an essential, decisive and essential condition, the unreserved acceptance by the Customer of the current General Conditions of Sale of on the day on which the corresponding order is placed. In addition, the Client acknowledges that the acceptance of these conditions will imply the application of these to the request to which they refer, as well as to any subsequent request, except for those cases in which new conditions are brought to their attention- The fact that iVapeo .com does not resort at any time to any of these conditions can not be interpreted or equivalent to waive use in the future or in the past.


2- Prices:

The prices published in are in Euros and are valid except for typographical errors. All prices are inclusive VAT applicable on the day of the order, any change in VAT rate will be applied automatically to the prices of products for sale on

The offers on products for sale in will be shown in the section "Offers", "Promotions" or it will be indicated in the product file and, if it is not indicated otherwise, they will be valid as long as they are shown on the screen.


3- Different modes of payment:

In the order process, "Shopping Cart", the customer can freely choose to pay the purchases made in by:


Wire transfer
Credit card
Counterbolt (Additional information)

Contrareenbolso conditions: Additional cost of € 3 + VAT (Except in the Canary Islands, Ceuta and Melilla) Once the order has been made, you must send us an email with your order number and this request for a counter-balance or return to your specified account as:

MY ACCOUNT >> My orders Once you access your order you can send us the request through the options provided by "Add a message" this will facilitate your identification and relationship with your order.

We inform you that according to the Ministerial Law of Electronic Commerce. Any purchase made and confirmed through the Internet must be accepted after it has been sent. In case the order is rejected or returned, you must pay the amount of the same plus the return costs. Once the shipment leaves, you must accept it.


4- Product:

The offers presented by are valid within the limit of available stocks. reserves the right to modify the product assortment depending on the difficulties imposed by its suppliers.

The photographs, graphics and descriptions of the products offered for sale are only indicative and do not in any way compromise the seller


5- Shipments:

The products purchased will be delivered to the person and to the address indicated in the order.
By default, the invoices will be sent together with the products in the delivery of the order, except in the cases indicated in wrapping paper or expressly specified by any of the means of contact. In these cases the invoice will be sent to the email address indicated by the client at the time of its registration in
On Saturdays, Sundays and holidays there will be no delivery or delivery of orders.
However, your delay will not imply or cancel the order or compensation.
An order is considered delivered at the time the carrier delivers the package or packages to the customer and the customer signs the delivery receipt. It is up to the customer to check the status of the goods upon receipt and indicate all the anomalies on the delivery receipt.
For shipments outside of Spain and Portugal, contact us.


SHIPMENTS AND RETURNS You will find the costs and the different available options.


6- Return and cancellation policies

6-1 Return of merchandise:

Our policy, in compliance with current regulations, is to grant you the right to return any item purchased on within 7 days from the date of receipt.

You will not have to provide any explanation, any item, purchased in returned in its original packaging, sealed and in perfect condition will be accepted without further ado.

Within a maximum period of 7 days of receipt of the return, agrees to your refund.

Before making the return, you must notify the customer service department to agree on the options.

If the cause of the return was that the returned item is defective or does not correspond to what was requested in the order, will bear the cost of the return and new shipment. If the reason for the return is that the order does not satisfy you, we will refund the amount but not the shipping costs or return costs.



6-2 Cancellation of order:

If the cancellation of the order arrives before the departure of goods, the client will not have any expense. In the case of an annulment after the order is released, the customer will be responsible for the shipping costs as well as the return costs of this same order.

Applicable law and competent jurisdiction. The interpretation and execution of the conditions, as well as all acts that are a consequence of them, will be subject to Spanish law, unless there are public order provisions that are contrary to this.


Conditions Pre-sale of products


The pre-sale allows you to make the advance purchase in special conditions before this product is available in the market, with a discount on the official manufacturer price. The discount amount and the final price will be announced on each product.

1.- The products are shown according to the characteristics provided by the manufacturer, iVapeo will be obliged to update the data and characteristics of the product announced at the moment of its knowledge, using all available means to inform the buyer in order to confirm the process of purchase or cancel the order with the full refund of the amount delivered. iVapeo is not responsible for possible modifications of the manufacturer.

2.- Delivery of the articles of this section will be made as the maximum date within the term indicated in the product with a subsequent margin of 5 business days.

3.- The management of the Pre-sale obliges the buyer to pay the total amount in advance and expressly waives the refund in case of cancellation when iVapeo informs the buyer of the availability of delivery of the product, except that the characteristics of the product and terms of delivery differ to a large extent from those announced at the time of processing.

4.- iVapeo reserves the right to cancel the pre-sale if it considers that the product or conditions are not going to be advantageous for the customer, paying the total amount received.

The buyer acknowledges having read and accepted these conditions at the time of processing the order.







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